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Privacy Policy

1. Introduction

KALYXIO (“we”, “our”, “us”) operates the StixRamp platform.
We are committed to protecting your personal data and complying with the General Data Protection Regulation (GDPR).

StixRamp acts as a technical aggregator and referral service. We do not process payments, do not hold funds, and do not perform KYC.

2. Data We Collect

We may collect limited personal data, including:

  • Wallet address (public blockchain address)

  • IP address

  • Browser and device information

  • Technical usage data (logs, timestamps)

  • Contact information (if you contact us)

We do not collect:

  • Identity documents

  • Payment card data

  • Bank account details

  • Biometric data

3. Purpose of Data Processing

Data is collected for the following purposes:

  • Providing and operating the StixRamp service

  • Routing users to third-party on-ramp providers

  • Improving platform performance and reliability

  • Ensuring security and fraud prevention

  • Responding to inquiries and support requests

  • Legal and compliance obligations

4. Legal Basis

Processing is based on:

  • Legitimate interest (platform operation, security)

  • User consent (where applicable)

  • Legal obligations under EU law

5. Data Sharing

We may share strictly necessary technical data with:

  • Integrated on-ramp providers (e.g. Mercuryo, Cryptix, FinchPay)

  • Infrastructure and analytics providers

  • Legal or regulatory authorities when required by law

StixRamp is not responsible for data processing performed by third-party providers, which operate under their own privacy policies.

6. Data Retention

Data is retained only for as long as necessary:

  • Technical logs: up to 12 months

  • Contact data: until request resolution

  • Legal obligations: as required by law

7. Your Rights

Under GDPR, you have the right to:

  • Access your data

  • Rectify inaccurate data

  • Request deletion

  • Object to processing

  • Request data portability

  • Withdraw consent at any time

Requests can be sent to: contact@stixramp.com

8. Security

We implement appropriate technical and organizational measures to protect data against unauthorized access, loss, or misuse.

9. International Transfers

If data is transferred outside the EU, appropriate safeguards are applied in accordance with GDPR.

10. Changes

We reserve the right to update this Privacy Policy at any time. Updates will be published on this page.